🧠 Engineering Culture

On-Call Burnout: The Dirty Secret of Shallow Incident Fixes

Your on-call rotations aren't burning out engineers. It's the endless repeat of the same stupid incidents. Time to stop patching symptoms.

Exhausted engineer debugging code at night with pager alerts piling up

⚡ Key Takeaways

  • On-call burnout stems from repeated incidents due to shallow fixes, not rotations. 𝕏
  • Deep root cause analysis prevents incident classes, saving time and talent. 𝕏
  • Treat incidents like aviation black boxes: systemic review or suffer repeats. 𝕏
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Originally reported by dev.to

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