🧠 Engineering Culture

The 12-Minute Phone Call That Cracked a Retailer's Defenses Wide Open

Picture this: a finance director picks up the phone, chats for 12 minutes, and hands over keys to the kingdom. No malware. Just human trust. Social engineering remains cybersecurity's Achilles' heel.

Finance director on phone during social engineering scam leading to data breach

⚡ Key Takeaways

  • Social engineering exploits human trust, causing 68% of breaches per Verizon. 𝕏
  • Tech alone fails; build security culture with champions and top-down verification. 𝕏
  • AI deepfakes will supercharge attacks — act now with people-focused defenses. 𝕏
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Originally reported by dev.to

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